CONSULTATIONS
Kinky Rootz Salon® offers complimentary consultations, which are REQUIRED for all first-time clients. CONSULTATIONS AND FIRST-TIME APPOINTMENTS ARE NOT SET ON THE SAME DAY. NO EXCEPTIONS.
When considering services at Kinky Rootz, consider when you are available to visit the salon for your consultation. THE TIME YOU ARE AVAILABLE WILL DETERMINE WHAT DAY I CAN SCHEDULE YOU. My current clients schedule with me weeks/months in advance; the salon only operates 3 days a week, so PATIENCE is key when scheduling with me for the first time. Consultations allow a thorough assessment of your hair and scalp and ensure the style you select is best suitable for you and your lifestyle. If the style you request is not what is best for your hair, it will not be done. Healthy hair care is of the utmost importance in the salon.
When coming to the salon for a consultation, please allow 15-20 minutes for your consultation and ensure the following:
Be honest! I am here to help you, and my questions let me know how to care for your hair and how to relay to you the best method for your tresses. Do not be offended by the questions I ask; the questions allow me to get a better understanding of your regimen at home or the treatment you received from previous stylists.
I do not perform services on individuals who have relaxers present on their hair. If you have a relaxer and do not want to perform a big chop prior to services being rendered, I cannot help you. My clients are 100% natural, with the exception of color. If you are not at the point where you want to wear your hair natural, it’s okay! Just respectfully understand I am not the stylist for you.
Please ensure your hair has been recently shampooed within 48 hours of your consultation appointment and is free of any products (i.e., oils, conditioners, pomades, etc.). A clean scalp and clean hair are vital to your visit. Your appointment will be canceled if you have product build-up or excessive dandruff.
Please ensure your hair is free of any extensions and styles. I cannot perform a consultation if you have any extensions present. If you have extensions, your consultation will be canceled, and you will have to reschedule your appointment.
DO NOT BLOW DRY YOUR HAIR PRIOR TO YOUR CONSULTATION. I need to see your hair’s true texture and curl pattern. I do not blow dry hair in the salon, so I cannot thoroughly and visually assess your hair if it has been altered (straightened). If you come to the salon with your hair straightened, you will be asked to reschedule your consultation until I can see your true texture.
Please ensure your locs are free of any styles. I cannot perform a consultation if your locs are in a style. If you have a style, you will be asked to remove your style or reschedule your consultation appointment.
The salon operates by appointment only. When you would like to schedule your appointment/salon service, have a date and time of day in mind. I do not schedule consultations and appointments for services on the same day.
Remember, there is no charge for your consultation, but if you request starter locs, extensions, or color services, a deposit is required to schedule your appointment. Please ensure you are ready to pay the deposit for desired services at your consultation appointment. You cannot schedule an appointment for services requiring a deposit unless the deposit is made.
I reserve the right to refuse service to anyone.